Get in Touch With Us
Have a question, spotted something that looks out of date, or simply want to share a thought? We are always glad to hear from readers. This page explains the easiest way to reach us and what you can expect once you do.
How to Reach Us
The quickest route is by email. Write to us at info@maddingcrowd.co.uk and a member of our small team will read your message personally. There is no form to fill in and no account to create. Just send a note from whichever email address suits you.
What You Can Write to Us About
- Corrections: if a detail on one of our pages looks wrong or has changed, tell us where you saw it and what you think it should say.
- Questions about an article: if something is unclear, ask us and we will try to explain it in plainer words.
- Feedback and ideas: suggestions for new topics, or thoughts on how to make the site easier to read and use.
- Business or media enquiries: please add a short summary in your subject line so your message reaches the right person.
Helping Us Help You
A few small details make a big difference. Include the link to the page you are writing about, a brief description of the issue and, if it helps, a screenshot. Please never send passwords, bank card numbers or other private information. We will never ask for them.
When to Expect a Reply
We aim to answer most messages within two to three working days. Emails sent at weekends or over bank holidays may take a little longer. If your message needs some research before we can reply properly, we will let you know that we are looking into it.
What We Are Unable to Do
We are an independent information website. We do not run any of the services we write about, so we cannot access personal accounts, handle payments or settle disagreements on anyone's behalf. For those matters, it is best to contact the service provider directly, as they hold your records.
Your Information
When you email us, we use your details only to reply and to keep a record of our conversation. You can read more about how we store and protect that information in our Privacy Policy. Your use of this website is also covered by our Terms of Use, which we recommend reading if you have questions about how our content may be shared or quoted.
Thank you for taking the time to get in touch. Every message helps us keep our pages accurate, clear and useful.